FAQ

Q:1 WHAT METHOD OF CLEANING DO YOU USE?

All-Pro Carpet Cleaning experts use the “professional hot water extraction” method for cleaning. This method comprises of washing and rinsing of the carpet. Our experts only use non-toxic cleaning products that are safe for you and your family members. We have powerful truck mounted cleaning units which can provide you with deeper cleaning. Moreover, they control the heat to the right temperature. This is the only means of cleaning recommended by most of the carpet manufacturer and by our experts. So, this is the only method that can use the rinse step to make your carpet clean and residue free.

Q:2 HOW LONG DOES THE CARPET TAKES TO DRY?

Usually, the drying time depends on the humidity levels, airflow and the type of carpet you have. While it normally takes 24 hours for the carpet to dry. If drying time is your major concern, you can ask us about various ways to speed up the drying time. Besides that, our cleaners can approximately clean 400 square feet per hour. This can vary slightly on the amount of soil, furniture to be shifted, treat the spotted areas.

Q:3 CAN I WALK ON THE CARPET AFTER IT HAS BEEN CLEANED?

It is good if you avoid heavy traffic until the carpet is completely dry, it is acceptable to walk on the carpet. But also need to make sure that you wear clean tennis shoes or white socks to avoid re-soiling.

Q:4 ARE YOU INSURED?

YES! We are. Every business requires the law to carry public liability insurance. Which means it is a support system, for instance, when you trip over a cable and break your neck, you will be covered. For us and our customer’s peace of mind and satisfaction, we are insured for damage to your possession.

Q:5 HOW OFTEN SHOULD I HAVE MY CARPETS CLEANED?

The answer for this varies on some factors such as children, pets, allergies, and whether the carpet faces heavy traffic or low traffic. Dust works like sandpaper. It damages your carpet slowly as it gets rubbed with the foot and carpet fabric. It’s a fact, that the more often you clean the carpet the more it lasts. The carpet manufacturers recommend having your carpet professionally cleaned in the duration of 6 to 12 months.